Frequently Asked Questions
Everything you need to know about our curated Korean menswear collections.
How long does international shipping take?
Most orders are processed within 48 hours and typically arrive within 7-12 business days via our express international couriers.
Are the sizes based on Asian or Western standards?
Our items follow Seoul's contemporary sizing. We recommend checking the detailed measurement chart on each product page or sizing up if you prefer a relaxed fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer.
Will I have to pay customs duties or taxes?
Import duties and taxes are not included in the item price and vary by country. Please check with your local customs office for potential charges upon delivery.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey from Seoul to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.